Changes between Version 1 and Version 2 of DellInspiron17-3721


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Timestamp:
Mar 30, 2026, 7:59:24 AM (7 hours ago)
Author:
Rick van der Zwet
Comment:

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  • DellInspiron17-3721

    v1 v2  
    1 I have got a Dell Inspiron 17 3721 laptop which does not turn-on anymore. Only a single beep error code, nothing on the screen.
     1[[PageOutline]]
    22
    3 https://www.dell.com/support/kbdoc/en-us/000132041/understanding-beep-codes-on-a-dell-notebook-pc#inspiron-laptop
     3= The Problem =
     4I have got a Dell Inspiron 17 3721 laptop which does not turn-on anymore. Only a single beep error code, nothing on the screen. Beep code 1 means: "Motherboard: BIOS ROM Failure".
     5
     6[[Image(dell_inspirion_beep_codes.png)]]
     7Source: https://www.dell.com/support/kbdoc/en-us/000132041/understanding-beep-codes-on-a-dell-notebook-pc#inspiron-laptop
     8
     9
     10= The Idea =
     11
     12A corrupt BIOS ROM, how-to repair? The BIOS chips are SPI based EEPROMs of type SOIC8, which are most likely became corrupted somehow. [https://bios-fix.com/index.php?threads/dell-inspiron-3721-bios-schematic-boardview.38189/ Looking around at bios-fix.com] there are two chips which needs to be flashed.
     13
     14Digging through my pile of hardware a have a buspirate v3 which I could use to re-program the BIOS chips.
     15
     16 * I need to be able to access the chips. The [https://downloads.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-17-3721_Owner%27s%20Manual_en-us.pdf Owner manual] is a good source for opening the laptop.
     17 * De-soldering the BIOS.
     18 * A SOIC8 test clip is required with good quality cables. [http://www.dangerousprototypes.com/docs/Flashing_a_BIOS_chip_with_Bus_Pirate#SOIC8_test_clip The guide at dangerousprototypes.com] will help me make one.
     19 * Flashrom software on Windows using MSYS2, using [https://www.flashrom.org/dev_guide/building_from_source.html#windows build from source guide at flashrom.org].
     20 * I need up2date firmware on the buspirate to program the chip, using:
     21   * [https://maidavale.org/blog/flashing-the-bus-pirate/]
     22   * [https://dangerousprototypes.com/docs/Bus_Pirate#Firmware_upgrades]
     23   * tooling found at [https://github.com/therealdreg/buzzpirat]
     24 * Next I need to flash the chips, using a little inspiration from:
     25   * [https://www.nsideattacklogic.de/en/dumping-spi-flash-memory-of-embedded-devices-2/]
     26   * [https://winraid.level1techs.com/t/guide-flash-bios-with-ch341a-programmer/32948/56]
     27   * [http://www.dangerousprototypes.com/docs/Flashing_a_BIOS_chip_with_Bus_Pirate]
     28   * [https://kean.com.au/oshw/WR703N/teardown/]
     29
     30
     31
     32= The Implementation =
     33
     34== BIOS ROM images ==
     35First challenge find the BIOS ROMs which I could flash on the chips. I have tried to extract them from the official BIOS download page [https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=70h05 Dell Inspiron 3721 System BIOS - A14, 3721A14.exe] how-ever I was not able to extract the required files. I found at older version at [https://support.halabtech.com/index.php?a=downloads&b=file&id=775322 halabtech.com - Dell Inspiron 17 3721 A12 Bios Files.zip] which I will use and later update to the A14 version.
     36
     37== Get both BIOS chips ==
     38Dis-assemble laptop using Owner Manual and de-solder BIOS chips located at UH2 (EN25QH16) and UH6 (EN25Q32B).
     39[[Image(UH2.jpg, 120px)]] [[Image(UH2.jpg, 120px)]]
     40
     41
     42== Compiling flashrom for Windows ==
     43```
     44 # Install using https://www.msys2.org and load the UCRT64 environment https://www.msys2.org/docs/environments/
     45 $ pacman -Syu
     46 $ pacman -Sy mingw-w64-ucrt-x86_64-gcc mingw-w64-ucrt-x86_64-meson mingw-w64-ucrt-x86_64-ninja mingw-w64-ucrt-x86_64-pkg-config mingw-w64-ucrt-x86_64-python-sphinx mingw-w64-ucrt-x86_64-cmocka mingw-w64-ucrt-x86_64-libusb mingw-w64-ucrt-x86_64-libftdi mingw-w64-ucrt-x86_64-libjaylink
     47 $ pacman -S base-devel binutils git pactoys cc libusb meson pkg-config
     48 # <restart MSYS2>
     49 $ git clone https://github.com/flashrom/flashrom.git
     50   10  git clone https://github.com/flashrom/flashrom.git
     51   11  cd flashrom/
     52   13  meson setup builddir
     53   14  meson compile -C builddir
     54
     55```
     56
     57== Updating BusPirate ==
     58```
     59 $ git clone https://github.com/therealdreg/buzzpirat.git
     60 $ cd buzzpirat/bin
     61 # Ensure jumper between PGD and PGC before powering-on BusPirate
     62 $ ./buzzloader/pirate-loader.exe --dev=COM4 --hex=./oldfirm/BPv3-bootloader-upgrade-v4xtov4.5_Sep-2020_USBEprom.hex --verbose
     63 # 'Error updating firmware :(' is expected and 'normal' behaviour.
     64 $ ./buzzloader/pirate-loader.exe --dev=COM4 --hex=./stablefirm/bpv3comp/BPCOMPBZ-firmware-v7.1.12.hex
     65 # 'Error updating firmware :(' is expected and 'normal' behaviour.
     66
     67 # FYI: plink.exe is part of Putty CLI, download at https://www.chiark.greenend.org.uk/~sgtatham/putty/latest.html
     68 $ plink.exe -serial COM4 -sercfg 115200,8,2,1,n
     69 # Press 'i' + 'Enter' to check for new firmware version
     70
     71```
     72
     73== Flashing de-soldered chips ==
     74```
     75 # In MYS2 UCRT64 environment
     76 $ cd flashrom
     77
     78 # Connect EN25QH16 chip to SOIC8 test-clip
     79 $ ./builddir/flashrom.exe --programmer buspirate_spi:dev=COM4 -w 2MB\ \ EC\ \ .BIN --progress
     80
     81 # Connect  EN25Q32 chip to SOIC8 test-clip
     82 $ ./builddir/flashrom.exe --programmer buspirate_spi:dev=COM4 -w 4MB\ BIOS.BIN --progress
     83
     84
     85
     86= The Result = 
    487
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    689
    790
     91